At Epcilon, we value your privacy and are committed to protecting your personal data. This
Privacy Policy explains how we collect, use, share, and safeguard your information when you
visit or make a purchase from www.epcilon.in
- Information We Collect
We may collect the following types of personal and non-personal information:
a) Personal Information
● Name
● Email address
● Phone number
● Shipping & billing address
● Payment details (processed through secure gateways; we do not store card
information)
● Order history
b) Non-Personal Information
● Browser type and version
● Device type and OS
● IP address
● Referring site, pages visited, and time spent on the website (via cookies and
analytics tools)
- How We Use Your Information
We use the information collected for:
● Processing orders and delivering products
● Sending order confirmations and shipping updates
● Responding to your queries or support requests
● Improving user experience and website performance
● Sending promotional emails and offers (you can opt-out anytime)
● Preventing fraud and ensuring data security - Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share
it with:
● Logistics providers for delivery purposes
● Payment gateways to process your transactions securely
● POD platforms for shipping process initiation.
● Legal authorities, if required by law or to enforce our terms
EPCLION shall not be liable, directly or indirectly, for any breach, misuse or
mishandling of electronic or printed data by third-party vendors; data is shared
solely to enable the provision of services. EPCLION does not regulate or monitor such
third-party processing, and by agreeing to these Terms & Conditions you acknowledge
and agree to this clause, waiving any right to legal action against EPCLION in the
event of such breaches. - Cookies & Tracking Technologies
We use cookies and similar technologies to:
● Keep you logged in
● Remember your cart and preferences
● Track website analytics (via Google Analytics or similar services)
You can disable cookies in your browser settings, but some features of the site may not
function correctly without them. - Data Retention
We retain your personal data for as long as necessary to:
● Fulfill your orders
● Comply with legal obligations
● Resolve disputes
● Enforce our policies
You may request deletion of your data by contacting us (see Section 8). - Data Security
We implement reasonable security measures including SSL encryption, firewall protection,
and access controls to safeguard your personal data. However, no method of transmission
over the internet is 100% secure, and we cannot guarantee absolute protection. - Your Rights
As a user, you have the right to:
● Access the personal data we hold about you
● Correct or update your information
● Request deletion of your data
● Withdraw consent for promotional communications
To exercise any of these rights, please email us at epcilon05@gmail.com. - Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you can reach
us at:
Email: epcilon05@gmail.com
Phone: +91 90968 69915
Address: West Bengal - Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page,
and your continued use of the site will be deemed acceptance of those changes.